Shipping policy

We currently ship within the United States.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

• Free shipping on orders over $85

• Flat rate shipping of $9.99 for orders under $85

Delivery times may vary depending on your location and carrier, but typically range from 3–7 business days after shipment.

Shipping Restrictions

We currently do not ship to certain U.S. states or territories. If your address is not eligible for shipping, you will be notified at checkout.

Delays

Please note that shipping delays may occasionally occur due to carrier issues, weather conditions, or high order volumes. We are not responsible for delays once the package has been handed over to the carrier.

Lost or Damaged Packages

We are not responsible for lost, stolen, or damaged packages once they are in the possession of the shipping carrier. If you experience an issue with delivery, please contact the carrier directly using your tracking information.

Contact

If you have any questions about shipping, please contact us at aes.sets.co@tutamail.com